Contact & FAQs
1. What are the sizes?
Our products are basically wider and in Oversized look Cut to underline the casual streetwear style. You can find a detailed size table on every product page so that you can easily select the right fit.
2. How does a return work?
If you want to make a return, you have for it 14 days from receiving the goods Time. Just turn to our support under support@truesense-clo.com And indicate the background. Our team is at your side for all questions and ensures that the return is smooth and uncomplicated.
3. Where are the products made?
Most of our products are carefully in the Türkiye manufactured and then in Germany Printed to ensure the highest quality standards.
4. How long is the delivery time?
After your order, the regular delivery time is about 2 to 3 working days. We strive to send all orders as soon as possible so that you can hold your articles in your hands promptly.
5. When will the returns be processed?
As soon as we have registered your return by email, the returns will chronologically processed. We will inform you by email as soon as the return is completely edited.
6. What to do with production errors?
If your product has a manufacturing error, please contact us directly at support@truesense-clo.com. Our team will take care of a solution as soon as possible so that you are satisfied with your purchase.
With this FAQ page we hope to answer the most common questions and offer you a pleasant shopping experience. Do not hesitate to contact us if you have any further questions!